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Privacy Policy

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Updated on: 1 June 2021

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face Information We Collect

At Maya Madam, we value your privacy. To provide the best home-service beauty experience, we collect various types of information when you use our platform or book a service.

person Profiling

  • Full Name and Date of Birth
  • Contact Number & Email Address
  • Home Address for Service Delivery

payments Payment Info

  • Transaction History
  • Billing Preferences
  • (Encrypted) Payment Provider Tokens

Right to Collect Information

Maya Madam reserve the right to collect and process your data to maintain the integrity and safety of our home-service ecosystem. This includes log information, IP addresses, and device identifiers to prevent fraudulent activities and improve service reliability.

"Your trust is our priority. We only collect what is necessary to make your beauty experience seamless and safe."

Use of Your Information

We utilize the gathered information for several core purposes:

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    Service Personalization: Tailoring beauty recommendations and assigning the best-suited beauticians to your location.
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    Communication: Sending service updates, confirmation alerts, and exclusive brand offers via SMS or Email.
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    Quality Control: Monitoring feedback and log data to enhance our app performance and service standards.

Security and Data Storage

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We implement industry-standard security measures, including SSL encryption and secure firewalls, to protect your personal data from unauthorized access, disclosure, or destruction.

While no method of transmission over the internet is 100% secure, we continuously update our protocols to reflect modern safety standards.

Cookies and Tracking

Maya Madam uses cookies to understand how you interact with our website. These small files help us remember your preferences and provide a more personalized browsing experience. You can choose to disable cookies in your browser settings, though some site features may become unavailable.

Changes to this Privacy Policy

We may update this policy periodically to reflect changes in our services or legal requirements. Any significant changes will be notified through our platform or via email. We encourage users to review this page regularly.

Have questions about your data?

Our legal and support team is here to help you understand your rights.

alternate_email support@mayamadam.com
Response within 24h Data Protection Office